Our team is available Monday to Friday from 9 AM to 6 PM and Saturday from 9 AM to 2 PM.
All queries during Sundays and Public Holidays should be made only via email (care@budsbear.com).
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How can I contact customer service?
You can contact our customer service team by phone at (+971) 524390471 or via email on care@budsbear.com.
How can I track my order after purchase?
Once your order has been processed, you will receive a tracking number via email. You can use this number to track your order on our fulfilment partner website. You can also seek assistance with our support team via email on care@budsbear.com.
Can i order a product to be shipped outside of UAE ?
Yes, we ship to many countries worldwide. Please check our shipping policy for a list of countries we ship to and the corresponding shipping fees. For international shipping, estimated delivery dates shall vary ranging as from 3-7 days depending on the local authorities.
How does your "shop and win" concept work?
With every purchase, you shall be automatically enrolled in the featured Giveaway at that specific giveaway calendar. For every giveaway, a total of 200 orders shall be considered and out of which, one random order number shall be selected for the giveaway. Details are provided at checkout, Budsbear social media accounts and on our website.
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Budsbear Ecommerce-FZCO © 2024
Dubai Silicon Oasis 341041, Dubai, UAE